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Creating a policy
Awareness training
Types of vulnerability
Identifying customers
Customer vulnerability is a subject that has received a great deal of attention over the last few years.
In times of disruption or change, it becomes even more important that your employees are aware that:
Consumers may come to them in a state of vulnerability
Organizations can make this better or worse
That's why we've created a checklist to help.
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An instructor is a teacher. One can be an instructor of just about anything, but it usually applies to teaching hands-on skills, like a water-skiing instructor or the instructor of the knitting class held at the community center. When you instruct, or teach, other people how to do something, you are their instructor.
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